LEGAL
Privacy Policy
Last updated: October 13, 2026
Solid Subnet IT ("I," "me," or "my") provides network engineering and IT services to businesses on Long Island, New York. This policy explains what information this website collects and how it is used.
What I collect
- Information you send me: when you use the contact or support form, I receive your name, email address, company, the service you are asking about, and your message.
- Technical information: like most websites, the hosting platform may automatically record basic data such as your IP address, browser type, device type, pages visited, and referring page.
How I use it
- To respond to your inquiry or support request.
- To provide and improve my services and this website.
- To keep the site secure and prevent abuse.
- To meet legal obligations.
- For information about cookies and website analytics, see the Cookie Notice.
I do not sell your personal information. I do not use it for advertising. I do not send marketing email unless you ask me to.
Who can see it
Your information is shared only with service providers that help me run the website and business (for example website hosting, form and email delivery, and scheduling tools), and only as needed for them to do that work. I may also disclose information if required by law.
How long I keep it
I keep inquiry and support messages as long as needed to respond and to maintain a record of my work with you, then delete them when they are no longer needed. If you are a client, information related to your work is covered by my written agreement.
Security
I use reasonable administrative and technical safeguards to protect information. No website or email system is completely secure, so please do not send passwords, full account numbers, or other highly sensitive information through the contact form or by unencrypted email.
Your choices
You can ask me what information I hold about you, ask me to correct it, or ask me to delete it. Use the Contact page and put "Privacy request" in the message. I will respond within a reasonable time.
Children
This site is for businesses and is not directed to children under 13. I do not knowingly collect their information.
Third-party links
This site may link to other websites. I am not responsible for their privacy practices.
Changes
I may update this policy. The "Last updated" date above shows the latest version.
Contact
Questions about this policy: use the form on the Contact page.